Video guides
See how to use PawNote in your everyday clinic work.
Getting started
Create an owner and a dog
Register the owner, add the dog and link their records.
Watch guideSet up your clinic
Enter your clinic details and contact information.
Watch guideCreate your first service
Set the name, price and duration of a treatment.
Watch guideService booking options
Explore the online booking settings for each service.
Watch guideBooking and calendar
Opening hours and exceptions
Set weekly opening hours and exceptions for specific dates.
Watch guideBooking link and rules
Enable booking and choose which appointments clients can request.
Watch guideBooking messages and reminders
Adjust the messages sent before and after an appointment.
Watch guideHow clients book
Follow a client from choosing a service to submitting a request and receiving approval.
Watch guideCalendar and appointments
Create, move and cancel appointments while keeping their history.
Watch guideClinical notes and follow-ups
Treatments, SOAP and history
Create a treatment, complete the clinical notes and find earlier treatments.
Watch guideClinical note templates
Use and customise templates for your clinical notes.
Watch guideAnatomy atlas in clinical notes
Find anatomical structures and use the atlas while documenting treatment.
Watch guidePlan an internal follow-up
Schedule a treatment follow-up and find it on the dashboard and calendar.
Watch guideSchedule an email to the owner
Schedule an email, then edit or stop a scheduled message.
Watch guide